Rack Explorer Digital Privacy Policy

Effective January 2020

This RACK EXPLORER Digital Privacy Policy (USA) ("Privacy Policy") describes how we collect and use your information through a variety of digital means. By accessing or using this mobile application, website, or other RACK EXPLORER product or service on any computer, mobile phone, tablet, console or other device (collectively, "Device"), you consent to our Privacy Policy. PUDDLEHOP may modify this Privacy Policy at any time, effective upon its posting. Your continued use of our services constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms of Use.

While this Privacy Policy is intended to generally describe our privacy practices, our goal is to also provide more detailed information at times when it's most meaningful to you. Please look for these notices within our PUDDLEHOP services.

COLLECTING INFORMATION

WHAT YOU GIVE US

We collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, email and social media information and profile, location (GPS) information and activities relating to Platform usage. e.g., bike rack views.

WHAT ELSE WE COLLECT FROM YOU

The login process automatically updates a log of accounts. Information we may collect includes, but is not limited to, account identifier, Device identifier and hardware information, IP address, browser type and language, cookie information, and system type. Our authentication service (Google Authentication) may use cookies (and the Usage Information collected) to help us identify you and analyze how you use the Platform.

COLLECTION FOR ANALYTICS

RACK EXPLORER includes Google Analytics so aggregate, anonymous data such as how often various features are accessed, what devices and operating systems are used, and how many installs can be collected. This data helps PUDDLEHOP better understand where to focus for future developments. RACK EXPLORER does not collect data on individual usage of the Platform. e.g., RACK EXPLORER does not know how many times User X viewed a particular bike rack.

COLLECTION FOR CRASH REPORTING

RACK EXPLORER includes Google Firebase Crashlytics so, when an application crashes and a report is sent, additional information, such as point of failed code execution, system environment, device type and operating system, and current application state are included in the report. This report helps PUDDLEHOP resolve issues so we can improve your experience with RACK EXPLORER. No data that can be used to uniquely identify you will be in the report. While PUDDLEHOP appreciates your cooperation in sending the report when a crash occurs so we can make RACK EXPLORER better for you, this information is included only if the report is sent, and you have the choice of whether to send these reports, at the time the crash occurs.

WHAT WE COLLECT FROM OTHER PUDDLEHOP INTERACTIONS AND THIRD PARTIES

We may combine information you give us with other information PUDDLEHOP deems appropriate. This may include, but is not limited to, other RACK EXPLORER aggregated data. We may also combine that information with data that is publicly available and data from third parties, e.g., bike racks provided and maintained by parties that are not part of RACK EXPLORER.

RACK EXPLORER uses mobile devices' respective built-in Maps APIs for map display. The map vendors (Apple, Google) may collect data. This data goes to the respective vendor; PUDDLEHOP does not receive this data.

RACK EXPLORER may deploy AdMob, an advertising platform by Google. RACK EXPLORER does collect, share, and/or use data collected via AdMob's services, for use of personalized advertising services via the Google Firebase AdMob SDK. AdMob's privacy policy is available at www.google.com/intl/en/policies/privacy.

CHILDREN'S PRIVACY

We do not knowingly collect or solicit personal information from children under 13.

USING INFORMATION

We may use your information to do the following:

ENABLE YOUR USE

Enhance, customize and personalize your RACK EXPLORER experiences and communications.

OPERATE, IMPROVE AND ANALYZE

Operate, provide, improve and maintain PUDDLEHOP's services, including analyzing user behavior and trends.

Send you administrative messages and other information about PUDDLEHOP. Communicate with you about your account information or customer service.

SHARING INFORMATION

RACK EXPLORER FAMILY

PUDDLEHOP may share your information and your user generated content with other users of RACK EXPLORER. It may also share the data with other cycling or bike rack-related applications.

SERVICE PROVIDERS

We may transfer your information to PUDDLEHOP service providers to conduct our business. For example, they may handle credit card processing, shipping, data management, email distribution, and promotions management.

BY LAW OR TO PROTECT RIGHTS

We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety. We may share information to prevent illegal uses of PUDDLEHOP's services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation.

PUBLIC SHARING

DEFAULT SHARING

When you join or use certain services, you agree to publicly share a basic amount of information, which may include your username and location.

PUDDLEHOP SHARING

Information that is publicly shared may be used by PUDDLEHOP for promotional purposes.

PROTECTING INFORMATION

Security Measures: We use a variety of security measures, including encryption and authentication tools, to help protect your information.

NO GUARANTEE

However, like other companies, PUDDLEHOP cannot guarantee 100% the security or confidentiality of the information you provide to us.

COLLECTION TOOLS

HOW WE COLLECT INFORMATION

PUDDLEHOP automatically collects information within our services or stored by your browser or Device. We use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags/web beacons ("Collection Tools"). Our authentication service (Google Authentication) may use cookies (and the Usage Information collected) to help us identify you and analyze how you use the Platform.

CHOICES

MODIFYING OR DELETING YOUR INFORMATION

You can modify or delete your profile within certain PUDDLEHOP services, through your account, if you have one. Your information previously posted may still be publicly viewable. PUDDLEHOP may keep information and content in our backup files and archives. Authentication data, stored for purposes of providing PUDDLEHOP services will be deleted from this site at the user's request.

COMMUNICATION/UNSUBSCRIBE/OPT-OUT

Regardless of the settings you select, PUDDLEHOP may send you service-related communications. You agree to the receipt of these communications. To unsubscribe and stop receiving messages, please change your settings or follow the instructions in the email, text message, notification or other message type. If you have unsubscribed from any PUDDLEHOP communications, due to production schedules, you may receive communications already in production.

INTERNATIONAL USERS

Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and allow PUDDLEHOP to use and collect your personal information in accordance with this Privacy Policy.

TERMS OF USE

Your use of our services, and any disputes arising from them, is subject to this Privacy Policy as well as our Terms of Use. Please visit our Terms of Use, which explains other terms governing the use of our services.

For questions or concerns, please contact Puddlehop LLC, 1201 18th Ave E, Seattle, WA 98112.